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Learn the Power of XLAs and How to Enhance your Employee Experience
Avoid poor sentiment and experience through understanding the benefits of Experience Level Agreements, taught by the leading subject experts in the UK
XLAs = Productivity, Efficiency, Retention and Performance
Fill in your details below to discuss the course right for you and take the first step towards improving employee experience
What do our Customers Think?
SLAs Aren't Enough to Prevent
Poor Employee Sentiment and a Halt to Productivity
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With employees unable to work, we risk a drop in business outcomes, low morale and staff turnover
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Not always do targets met on SLAs mean our employees are having a good experience
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If we cannot understand the employee experience, we cannot see manage it
However, we can combat this by augmenting our service-centred SLAs with experience-centred XLAs.
Bright Horse has 7+ Years' in the Employee Experience Industry
We Will Provide That Lightbulb Moment to the Benefits of XLAs
The only company in the UK to run independently accredited XLA/experience courses
We have educated 10s of companies across various industries, from MSPs to retail to hospitals and public bodies
Educated more people on XLAs than anyone else in the UK
Realise the Power of XLAs and Learn How to Enhance your Employee Experience
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