Cherwell Implementation Services

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Bright Horse are proud to have some of the best and most experienced Cherwell consultants in the UK. They have expertise with the Cherwell platform itself and a deep understanding of the ITSM Best Practice principles that underpin all successful implementations.

Whether you opt for out of the box, or a bespoke implementation, we will work with you to ensure the processes are what your service needs and that they are effectively automated by the tool.

Our project management team will ensure that from the initial scoping exercise, through to configuration and deployment, your project is managed, reported on and delivered within the agreed timescales.

Within our fantastic team we also have specialists who focus on technical issues, integration, report creation and the design and deployment of self-service portals. The portals we have created are client branded and we work very closely with you to ensure they deliver the enhanced service experience customers now demand.

As well as a broad range of client experience and over 50 years combined Cherwell technical expertise, our consultants are service oriented, deliver workshops and are also qualified in aspects of ITIL Service Management and as trainers who deliver Cherwell training.

If you need help with your installation of Cherwell give us a call today to discuss how we can help you make your project a success.


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