IT Best Practice, Service Skills & Cherwell Service Management software training and simulations.
Personal development is key for professional development! We talk about the key elements for Service Management success being the alignment of People, Process and Technology. Having provided our clients with a service and process perspective throughout their technology implementations, we were frequently asked to support their cultural change initiatives by educating and training the employees involved.
Understanding the value of a best practice framework, speaking a common language, understanding the technical terminology or taking part in a team building event are all key aspects of successful communication and change.
Take a look at our Service Skills training portfolio has been designed to cover the range of professional skills required for those in service.
Our IT Best Practices portfolio includes ITIL, COBIT, SIAM, ISO/IEC 20000, Cyber Resilience and DevOps online courses, which provide the advice and guidance needed in a range of key industry subjects.
Finally, for those looking for assistance with ongoing administration and use of Cherwell Service Management, we have foundation and end user training delivered at a time and place to suit you.