Technology

We partner with Cherwell, Microsoft and Bomgar to deliver leading technology and automation solutions.

Our Cherwell practice enables customers to implement the Cherwell Service Management platform. Choose from subscription or perpetual pricing, on-premises or SaaS – with the ability to switch anytime. Enjoy all-inclusive, concurrent licensing, with no hidden or unanticipated costs – EVER.

Famous for its codeless configuration and flexibility we can implement the solution for you straight “Out of the Box” with 11 built in ITIL™ processes. Even better we can assist with process design, adding functionality using merge-able applications, and rolling the tool out into other service functions such as HR and Facilities.

Support at the Service Desk can be enhanced with additional tools such as Bomgar, which offers the ability to provide remote assistance securely through firewalls to any remote desktop, server, POS system or mobile device.

Our partnership with Microsoft is part of the strategy to help clients with their roadmap – Azure, Dynamics and Office 365 are key technologies deployed within many organisations.

Improving productivity and Service Management by using cloud hosted solutions is the future we want to be part of.

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